1. Scope
This Privacy Policy explains how DigiScheduler (“DigiScheduler,” “we,” “us,” or “our”), a New Jersey business, handles information collected through digischeduler.co, consultation and onboarding forms, appointment calendars, and the CRM, scheduling, communications, website, and automation services we provide.
When we process information for a business customer through that customer’s DigiScheduler account, the customer controls that information and its own privacy policy may also apply.
2. Information we collect
Information you provide
- Name, business name, email address, telephone number, and mailing or service-area information.
- Appointment details, consultation requests, form responses, messages, and customer-support communications.
- Business requirements, branding materials, website content, calendar preferences, and onboarding information.
- Billing and transaction details. Payment-card data may be processed directly by our payment providers rather than stored by us.
Information collected automatically
- IP address, browser and device type, pages viewed, referring pages, dates, times, and general interaction data.
- Cookies and similar technologies used for essential functionality, security, analytics, and remembering preferences.
Information from connected services
If you connect a calendar, email account, telephone service, social profile, payment provider, or other integration, we receive the information needed to operate that connection according to your instructions and the provider’s permissions.
3. How we use information
- Respond to inquiries, schedule consultations, and provide requested services.
- Create, configure, maintain, secure, and support customer accounts, websites, CRM records, calendars, workflows, and AI-enabled tools.
- Send operational messages such as appointment confirmations, reminders, support responses, and service notices.
- With appropriate consent, send marketing communications and follow up regarding our services.
- Analyze performance, improve our website and services, prevent fraud and abuse, troubleshoot problems, and protect our users.
- Comply with legal obligations and enforce our agreements.
4. Legal grounds
Where applicable law requires a legal basis, we process information to perform a contract or take requested pre-contract steps, pursue legitimate business interests, comply with legal obligations, or based on consent. Consent may be withdrawn where applicable.
6. Email, telephone, and text communications
By submitting contact information, you may receive messages related to your request or appointment. Marketing email recipients may unsubscribe using the link in the message. You may opt out of marketing text messages by replying STOP; reply HELP for assistance. Message and data rates may apply. Opting out of marketing does not prevent essential transactional or service communications.
7. Retention and security
We keep information only as long as reasonably necessary for the purposes described here, including providing services, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no system or transmission method can be guaranteed completely secure.
8. Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or information about how personal data is used. You may also object to or opt out of certain processing. We may need to verify your identity before completing a request.
You can control cookies through your browser settings and disconnect integrations through the relevant account or provider. Some features may not work correctly if essential cookies or permissions are disabled.
9. Children’s privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.
10. Data location
Our service providers may process information in the United States and other countries. Where required, we use appropriate safeguards for international transfers.
11. Changes to this policy
We may update this Privacy Policy as our services or legal requirements change. The revised version will be posted here with a new “Last updated” date. Material changes may also be communicated through another appropriate channel.
12. Contact us
For privacy questions or requests, use the consultation/contact form at digischeduler.co and state that your message concerns privacy. DigiScheduler is based in New Jersey, United States.